Frequently Asked Questions
How can I track my order?
Once your order ships, you’ll receive a tracking number via email. You can use it to track your delivery online at any time.
Do you offer free shipping?
Yes, we offer free shipping on all orders within Malaysia and United States. No minimum spend required.
View our Shipping Policy
What payment methods do you accept?
We currently accept PayPal for all purchases. All transactions are processed securely in United States Dollar (USD).
View our Payment Policy
Do I have to pay for return shipping?
No, we offer free return shipping. A printable return label will be provided once your return is approved.
View our Return Policy
How do I request a return or exchange?
Contact our customer service team via email or the website contact form. Once approved, we’ll guide you through the return process.
View our Return & Refund Policy